mct88 Privacy Policy

01 Who We Are

mct88 ("mct88", "we", "us", "our") operates the online gaming platform accessible at mct88.co (the "Platform"). mct88 is the data controller responsible for the personal data of users who register and use the Platform.

This Privacy Policy applies to all personal data collected through the Platform, including during account registration, deposits, gameplay, withdrawals, customer support interactions, and any other engagement with the mct88 Service.

By accessing or using the mct88 platform, you acknowledge that your personal information will be processed in accordance with this Privacy Policy and the mct88 Terms & Conditions.

02 Data We Collect

2.1 Information You Provide Directly

When you register, verify your identity, make deposits, or contact support, mct88 may collect the following categories of personal information:

• Identity Data — Full legal name, date of birth, gender, and national identity or passport number (for KYC verification);
• Contact Data — Email address, phone number, and residential address;
• Financial Data — Payment method details (e.g. Touch 'n Go eWallet account reference, bank account details, USDT wallet address), deposit and withdrawal transaction history;
• Account Data — Username, password (stored in hashed form), account preferences, and responsible gaming settings;
• Communications Data — Records of Live Chat conversations, email correspondence, and support ticket content.

2.2 Data Collected Automatically

When you access the mct88 platform, we automatically collect certain technical and behavioural data, including:

• IP address and approximate geolocation derived from IP;
• Device type, operating system, browser type and version;
• Pages visited, session duration, click paths, and game activity logs;
• Login timestamps and authentication event logs;
• Cookies and similar tracking technologies (see Section 5).

03 How We Use Your Data

mct88 processes personal data for the following purposes:

• Account Management — To register your account, verify your identity, and maintain your player profile on the mct88 platform;
• Service Delivery — To process deposits and withdrawals, resolve disputes, and provide access to all gaming products on the platform;
• Legal and Regulatory Compliance — To conduct Know Your Customer (KYC) checks, Anti-Money Laundering (AML) screening, and to meet any reporting obligations required by applicable law or licensing conditions;
• Security and Fraud Prevention — To detect, investigate, and prevent fraudulent activity, multi-accounting, bonus abuse, and other prohibited conduct;
• Responsible Gaming — To monitor gameplay patterns, enforce self-exclusion requests, apply deposit limits, and otherwise support responsible gaming obligations;
• Customer Support — To respond to your enquiries, resolve technical issues, and maintain records of our communications;
• Platform Improvement — To analyse usage data, identify technical issues, and improve the functionality and user experience of the mct88 platform;
• Marketing — Where you have provided consent, to send you promotional communications about mct88 offers, bonuses, and new features. You may withdraw consent at any time by contacting support.

04 Legal Basis for Processing

mct88 processes your personal data on one or more of the following legal bases:

• Contractual Necessity — Processing required to fulfil the agreement between you and mct88, including account operation, payment processing, and game access;
• Legal Obligation — Processing required to comply with applicable laws, including KYC, AML, and age verification requirements;
• Legitimate Interests — Processing necessary for mct88's legitimate business interests, including fraud prevention, security monitoring, and platform analytics, provided these interests are not overridden by your rights;
• Consent — Where we rely on your consent, such as for direct marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

05 Cookies & Tracking Technologies

The mct88 platform uses cookies and similar technologies to provide essential functionality, analyse usage patterns, and improve the player experience. The categories of cookies used are:

• Essential Cookies — Required for the platform to function, including session authentication and security tokens. These cannot be disabled;
• Analytics Cookies — Used to understand how players navigate and use the platform, which pages are most visited, and where technical issues occur. Data is aggregated and anonymised where possible;
• Preference Cookies — Used to remember your language preferences, game settings, and other personalisation options;
• Marketing Cookies — Used, where you have consented, to deliver relevant promotional content. These may be managed through your browser settings.

You may manage cookie preferences through your browser settings. Please note that disabling non-essential cookies may affect the functionality of certain features on the mct88 platform.

06 Data Sharing & Disclosure

mct88 does not sell your personal data to third parties. We may share your data with the following categories of recipients where necessary:

• Payment Processors — Including Touch 'n Go, Boost, GrabPay, Maybank, CIMB, and other payment providers, to process your financial transactions;
• Game Content Providers — Licensed game studios and live casino operators who provide certified gaming content on the platform. These providers may receive session data necessary to deliver game functionality;
• Identity Verification Services — Third-party KYC and AML screening providers used to verify your identity and comply with regulatory obligations;
• IT and Platform Infrastructure — Cloud hosting, security, and platform infrastructure providers who process data on our behalf under strict confidentiality obligations;
• Legal and Regulatory Authorities — Where required by law, court order, or regulatory directive, mct88 may disclose personal data to the relevant authorities.

All third parties who process data on behalf of mct88 are required to do so under data processing agreements that impose obligations consistent with this Privacy Policy.

07 Data Retention

mct88 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

In general:

• Account data is retained for the duration of your account relationship with mct88 and for a minimum of five (5) years following account closure, to satisfy AML and financial record-keeping requirements;
• KYC documentation is retained for at least five (5) years from the date of collection or from the end of the account relationship, whichever is later;
• Transaction records are retained for a minimum of seven (7) years;
• Support communications are retained for up to two (2) years from the date of the last interaction.

Following the expiry of the applicable retention period, personal data is securely deleted or anonymised.

08 Data Security

mct88 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the mct88 platform;
• Encryption of sensitive data fields, including passwords (which are stored in irreversible hashed form) and payment credentials;
• Role-based access controls limiting internal access to personal data on a need-to-know basis;
• Regular security assessments, vulnerability testing, and penetration testing of platform infrastructure;
• Incident response procedures to detect, report, and respond to personal data breaches in a timely manner.

Notwithstanding these measures, no method of electronic transmission or storage is entirely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, mct88 will notify affected users in accordance with applicable legal requirements.

09 Your Rights

Subject to applicable law, you may have the following rights in relation to your personal data held by mct88:

• Right of Access — To request a copy of the personal data mct88 holds about you;
• Right to Rectification — To request correction of inaccurate or incomplete personal data;
• Right to Erasure — To request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations;
• Right to Restriction — To request that mct88 restrict the processing of your data in certain circumstances;
• Right to Portability — To receive your personal data in a structured, commonly used format where processing is based on consent or contract;
• Right to Object — To object to processing based on legitimate interests, including for direct marketing purposes;
• Right to Withdraw Consent — Where processing is based on consent, to withdraw that consent at any time without affecting prior processing.

To exercise any of these rights, please contact the mct88 support team via 24/7 Live Chat or by email to [email protected]. mct88 will respond to verified requests within 30 days.

10 Children's Privacy

The mct88 platform is strictly for adults aged 21 years and above. mct88 does not knowingly collect personal data from individuals under the age of 21. If mct88 becomes aware that personal data has been collected from a person under the age of 21 without verified parental consent, such data will be immediately deleted and the account closed. If you believe that a minor has registered on the platform, please contact mct88 support immediately.

11 International Data Transfers

mct88 may process or store personal data in countries outside of Malaysia in connection with the operation of the platform, including in connection with cloud infrastructure providers and game content partners. Where such transfers occur, mct88 ensures that appropriate safeguards are in place to protect your data, including contractual protections equivalent to those required under applicable data protection laws.

12 Changes to This Policy

mct88 reserves the right to amend this Privacy Policy at any time. When material changes are made, mct88 will update the "last updated" date at the top of this page and, where appropriate, notify affected users via the platform or by email. Your continued use of the mct88 platform following any such changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.

13 Contact Us

If you have questions, concerns, or requests in relation to this Privacy Policy or the handling of your personal data by mct88, please contact our support team through the following channels:

• 24/7 Live Chat — Available directly on the mct88 platform at all times
• Email — [email protected]

mct88 aims to acknowledge all privacy-related enquiries within 5 business days and to provide a substantive response within 30 days of receiving a complete and verified request.